THE HIDDEN VALUE.

Service design is the hidden value that results is a loyal | advocate customer. 
It helps you to innovate ( create new ) or improve (existing) services to make them more useful, usable, desirable for clients, and efficient as well as effective for organizations.
 
SERVICE 
DESIGN

Service design adopts the mindset and workflow of the design process, combining an active iterative approach with a flexible and relatively lightweight set of tools borrowed from marketing, branding, user experience, and elsewhere.

 
SERVICE
DESIGN PROCESS
FRAMING
USERS INTERVIEW
PERSONAS 
DESIGN SCOPE 
IDEATION
SERVICE CONCEPT 
OUR METHODS FOR SUCCESS
ALIGNMENT & PROBLEM FRAMING
DISCOVERY & MAPPING
IDEATION & ENVISIONING
STAKEHOLDERS MAP
EVOLUTION PLANNING
PILOTING

These tools allow us to craft the service blueprints, and prototype services and products, and define scenarios and storyboards.

 
 
PROTOTYPE & TESTING 
FEASIBILITY 
 

READY TO design a service!

WE START BY ADDRESSING THE GOAL.
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Crafting Human Centric Experiences 
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Service Design Blue-prints
Service Innovation
User Research
Human Centered Design
Digital Experience Design 
Physical Experience Design
Training - Co-Creation Workshops
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